Terms & Conditions

1. Acceptance of Terms

The POS website is operated by POS. By accessing, browsing, or using this website, you agree to comply with these Terms & Conditions and all applicable laws. If you do not agree with any part of these terms, please do not use the website.

POS may update these Terms & Conditions, website content, or service information at any time without prior notice. Continued use of the website after updates means you accept the revised terms.

2. Orders

When you place an order through this website, you are making an offer to purchase a product at the price shown at checkout, including any applicable delivery charges, taxes, or additional fees.

POS may accept or reject any order at its discretion. This can happen due to stock unavailability, pricing errors, product description issues, verification concerns, or any other reasonable operational issue. A binding order is only confirmed once POS has accepted the order and acknowledged payment or the approved payment method.

3. Pricing

All prices shown on the website are listed in Pakistani Rupees (PKR). Prices, promotions, product availability, and delivery charges may change at any time without prior notice. POS will make reasonable efforts to keep pricing accurate, but obvious listing errors may be corrected before an order is finalized.

4. Taxes and Government Charges

Unless stated otherwise, prices displayed on the website include applicable sales tax. Any customs duty, withholding, regulatory fee, additional tax, or other government-imposed charge related to a purchase remains the responsibility of the customer where legally applicable.

5. Delivery

Delivery timelines shown on the website are estimates only and may vary based on product availability, courier operations, destination, verification delays, weather, public holidays, or other circumstances outside our direct control. POS is not responsible for courier-side delays once an order has been dispatched properly.

6. Risk and Title

Ownership of products remains with POS until full payment has been received and cleared where applicable. Risk in the product passes to the customer once the order is delivered to the customer, handed over for authorized self-collection, or accepted by the nominated courier or delivery partner for the customer.

7. Refunds and Returns

Refunds, replacements, exchange limitations, and warranty handling are governed by the POS Refund & Warranty Policy. Customers should review that page before placing an order, especially for opened items, damaged goods, and after-sale claims.

8. Limitation of Liability

To the maximum extent allowed by law, POS will not be liable for indirect, incidental, special, exemplary, or consequential loss arising from use of the website, inability to use the website, purchase of products, delivery delays, data loss, business interruption, or unauthorized access to your information. This includes loss of profits, revenue, reputation, goodwill, opportunities, or expected savings.

9. Website Disclaimer

The website and its content are provided on an “as is” and “as available” basis. While POS tries to keep product details, pricing, stock status, and informational content accurate and current, we do not guarantee that all content will always be complete, error-free, or uninterrupted.

Product images, colors, packaging, and minor details may vary from the actual item due to manufacturer changes, lighting, device screens, or regional stock differences. Any product recommendation, compatibility suggestion, or guidance shared on the website should be treated as general assistance and not as a manufacturer-issued guarantee unless clearly stated otherwise.

10. Product Information and Recommendations

POS is generally a retailer or distributor, not the manufacturer of the products sold on the website. Product specifications, packaging, manuals, warranty notes, and manufacturer claims may change over time. Customers should review the product carefully and contact the manufacturer directly for brand-specific technical or compliance questions where needed.

11. Dispute Resolution

We aim to resolve customer concerns fairly and without unnecessary escalation. Before taking formal legal action, you agree to first contact POS through our official support channels so we have a reasonable chance to review and address the issue.

You can contact us using the support details listed on the website, including email, phone, WhatsApp, or other published channels. We may respond through email, phone call, SMS, WhatsApp, or another practical contact method.

12. Copyright and Intellectual Property

All website content, including text, design, layout, graphics, icons, product images, logos, and related materials, is owned by POS or used under applicable permission or license. You must not:

• Copy, reproduce, republish, distribute, transmit, store, display, or create derivative works from any material on the website without prior written permission from POS.
• Alter, decompile, reverse engineer, disassemble, or otherwise modify any material or information made available through the website, except where allowed by law.
• Use website content, media, pricing, or product information for commercial purposes without prior written approval from POS.
• Use any trademark, logo, brand name, or other intellectual property shown on the website except as permitted by the rightful owner.

All third-party trademarks and brand names shown on the website remain the property of their respective owners. Nothing on this website grants you any implied or express license to use any intellectual property without permission.

13. Confidentiality of Submitted Material

Do not submit confidential, proprietary, or sensitive material through the website unless specifically requested through a secure process. Any suggestions, ideas, feedback, reviews, or other non-confidential material voluntarily shared with POS through the website may be used by POS for service improvement, communication, display, or operational purposes, subject to applicable law and our privacy practices.

14. Third-Party Links and External Content

This website may include links to third-party websites, brands, couriers, payment services, maps, or other external resources for convenience. POS does not control those external websites and is not responsible for their content, availability, practices, or accuracy.

Accessing third-party websites is done at your own risk. You should review the terms, privacy policies, and security practices of those external websites before using them.

15. Objectionable or Unlawful Content Claims

If you believe any content published on the website is unlawful, misleading, infringing, abusive, defamatory, harmful, or otherwise objectionable, please notify POS promptly through our published support channels so the matter can be reviewed.

Please include the following details when reporting such content:

• Your full name and contact information.
• A clear description of the content you are reporting.
• The page URL, product name, or other identifying details.
• The reason you believe the content is unlawful, misleading, offensive, or objectionable.
• Any supporting proof or screenshots that help us review the issue properly.

POS will review valid complaints within a reasonable time and may remove, restrict, or update content where appropriate. Incomplete or unverifiable complaints may delay review.

16. Viruses and Technical Risk

POS does not guarantee that the website, downloadable content, or linked resources will always be free of viruses, malware, interruptions, or technical defects. It is your responsibility to use appropriate antivirus, device security, and safe browsing practices when accessing the website.

17. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any dispute arising from use of the website or purchase of products through it will be subject to the non-exclusive jurisdiction of the courts of Pakistan.

If you access the website from outside Pakistan, you are responsible for compliance with the laws of your own location. POS makes no representation that the website is appropriate or lawful for use in every jurisdiction.

18. Limitations on Website Use

POS may suspend, restrict, or terminate access to the website for any user who misuses the platform, violates these terms, attempts fraud, abuses support channels, infringes intellectual property, disrupts operations, or engages in unlawful behavior. We may also revise or remove website content, features, or services at any time.

19. Protection of Related Parties

Any limitation of liability, disclaimer, protection, indemnity, or reservation of rights provided to POS under these Terms & Conditions also applies, where relevant, to its employees, officers, contractors, partners, service providers, affiliates, agents, and related entities.